Terms & Conditions

    Last Updated: September 6, 2025

    Welcome to Brightshift. By accessing or using our website, services, or by contacting us through any channel, you agree to be bound by the following Terms & Conditions. If you do not agree, please refrain from using our site and services.

    1. Use of the Website

    You agree to use our website and services for lawful purposes only. You may not:

    • Attempt to gain unauthorized access to our systems
    • Use the site to transmit harmful or malicious content
    • Copy, distribute, or reuse content without prior permission

    We reserve the right to suspend or terminate access if we suspect any misuse.

    2. Intellectual Property

    All content on this website—including text, visuals, designs, graphics, logos, frameworks, and case studies—is the property of Brightshift unless otherwise stated.

    You may not reproduce, distribute, or use any content without our written consent.

    3. Engagements & Services

    All client projects, advisory engagements, or consulting services are governed by a separate written agreement that outlines scope of work, deliverables, timelines, and payment terms.

    Brightshift reserves the right to decline any request at our discretion.

    4. Payments & Refunds

    Payment terms will be outlined in the individual agreement or invoice. Unless otherwise agreed in writing:

    • A deposit may be required before work begins
    • Full payment is due upon completion of the project or milestone
    • Refunds are not provided for completed work
    • Late payments may be subject to additional fees

    5. Confidentiality

    We respect your confidentiality and will handle any sensitive information shared with us responsibly and securely. Likewise, clients are expected to respect and not disclose any proprietary information about Brightshift's processes, methods, or intellectual property.

    6. Limitation of Liability

    While we strive for excellence, Brightshift is not liable for:

    • Any direct or indirect loss arising from use of our website or materials
    • Delays caused by third-party vendors, partners, or platforms
    • Specific business outcomes tied to the implementation of strategies, technology, or advisory recommendations

    Use of our services is at your own risk.

    7. Third-Party Tools & Links

    Our website or services may contain links to third-party sites or make use of third-party tools. Brightshift is not responsible for their content, accuracy, or data practices. Use them at your discretion.

    8. Changes to Terms

    We may update these Terms & Conditions periodically. The latest version will always be posted on this page with the updated date.

    Your continued use of our site and services constitutes acceptance of these changes.

    9. Governing Law

    These Terms are governed by the laws of Sweden. Any disputes shall be handled in the appropriate courts of that jurisdiction.

    10. Contact Us

    If you have any questions about these Terms, please reach out to us at hello@brightshift.ai.